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Original Article
Relationship between workplace violence and work-related depression/anxiety, separating the types of perpetrators: a cross-sectional study using data from the fourth and fifth Korean Working Conditions Surveys (KWCS)
Na-Rae Lee, Sang-Woo Kim, Jae-Han Joo, Jae-Han Lee, June-Hee Lee, Kyung-Jae Lee
Ann Occup Environ Med 2022;34:e13.   Published online June 10, 2022
DOI: https://doi.org/10.35371/aoem.2022.34.e13
AbstractAbstract AbstractAbstract in Korean PDFSupplementary MaterialPubReaderePub
Background

Work is an inseparable element of a person’s life, and violence in the workplace has various effects on individual workers and companies. While most studies have focused on specific industries, very few studies have investigated the influence of workplace violence by co-workers. Therefore, this study aimed to evaluate the association between workplace violence and work-related depression/anxiety in various occupations by differentiating the perpetrators of violence as co-workers and clients.

Methods

This study was conducted based on data from the 4th and 5th Korean Working Conditions Surveys (KWCS). The experience of workplace violence was classified in terms of the perpetrator: workplace violence by co-workers and that by clients. Work-related depression and anxiety were assessed using questions about health problems related to depression and anxiety and whether the problems were related to work. Descriptive statistics, χ2 tests, and multiple logistic regression analyses were performed using the SPSS 26.0.

Results

After adjusting for sociodemographic characteristics (age, education, income, subjective health status) and occupational characteristics (occupation, weekly working hours, type of employment, size of workplace, and shift work), male workers with experience of workplace violence by co-workers were found to be at a higher risk of work-related depression/anxiety (odds ratio [OR], 11.52; 95% confidence interval [CI], 8.65–15.36). The same was confirmed for female workers (OR, 10.89; 95% CI, 7.90–15.02).

Conclusions

Employees who experienced workplace violence from co-workers were found to be more vulnerable to work-related depression/anxiety. Continuous contact between the victim and the perpetrator may occur, and the possibility of a secondary assault can frighten the victim. Appropriate prevention and intervention measures that focus on the perpetrators of violence are needed.

가해자 유형별 작업장 폭력과 업무 관련 우울/불안의 연관성
목적
작업장 폭력은 근로환경에서 타인에게 의도적으로 상해, 사망, 정신적 손상, 발달장애 또는 결핍을 일으키는 행위나 위협을 가하는 것으로, 근로자의 신체적·정신적 건강에 부정적 영향을 미치며 기업의 생산성을 저해한다. 작업장 폭력에 대한 대다수의 연구는 특정 직종에 초점을 맞추고 있어 직장 동료에 의해 내부에서 발생하는 작업장 폭력의 영향이 잘 반영되지 않을 수 있다. 본 연구를 통해 가해자 유형별 업무 관련 우울/불안의 연관성을 비교‧확인하고자 한다.
방법
제 4차 및 제 5차 근로환경조사를 바탕으로, 만 18세 이상 피고용자 55,201 명에서 작업장 폭력에 대한 경험과 그 가해자 및 업무 관련 우울/불안 유무를 분석하였다. SPSS 26.0을 통해 기술통계, 카이제곱검정 및 다중로짓회귀분석을 시행했고, 직장 동료 혹은 고객에 의해 작업장 폭력을 경험한 근로자에서 작업장 폭력을 경험하지 않은 근로자에 비해 업무 관련 우울/불안이 있을 위험에 대한 Odds ratio [OR]를 구하였다.
결과
성별을 막론하여 직장 동료 혹은 고객에 의해 작업장 폭력을 경험한 근로자의 경우 작업장 폭력을 경험하지 않은 근로자에 비해 업무 관련 우울/불안의 빈도가 유의하게 높았다. 작업장 폭력을 경험한 남성 근로자에서 업무 관련 우울/불안에 대한 OR은 가해자가 직장 동료일 경우 11.52 (95% Confidence interval [CI] 8.65-15.36), 고객일 경우 5.06 (95% CI 3.73-6.88)으로 나타났으며, 여성 근로자의 경우에도 마찬가지로 가해자가 직장 동료일 경우 OR 10.89 (95% CI 7.90-15.02), 고객일 경우 OR 4.94 (95% CI 3.77-6.47)로 나타났다.
결론
작업장 폭력을 경험한 근로자는 작업장 폭력 경험이 없는 근로자에 비해 업무 관련 우울/불안의 위험이 더 크다. 작업장 폭력의 가해자가 직장 동료일 경우, 피해자와 가해자가 동일 작업장 내에서 지속적으로 접촉하여 폭력에 대한 반복적인 회상 또는 2차 가해 등이 이루어지기 쉬운 환경이 조성되기 때문에 고객에 의한 작업장 폭력에 비해 업무 관련 우울/불안의 위험이 더 크게 나타날 수 있다. 작업장 폭력의 가해자를 고려한 적절한 예방 및 중재 조치가 필요하며, 해당 분야에 대해 후속 연구가 이루어져야 할 것으로 생각된다.

Citations

Citations to this article as recorded by  
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    Safety and Health at Work.2024; 15(2): 151.     CrossRef
  • Effects of Workplace Violence on Emotional Distress
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    Social Science & Medicine.2023; 333: 116176.     CrossRef
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  • Associations between work-related variables and workplace violence among Chinese medical staff: A comparison between physical and verbal violence
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    Frontiers in Public Health.2023;[Epub]     CrossRef
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