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An Association among Verbal Abuse, Social Support and Turnover Intention for Special Unit Nurses in a Hospital
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Hyeon Sook Kim, Hyeon Woo Yim, Seung Hee Jeong, Sun Jin Jo
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Korean Journal of Occupational and Environmental Medicine 2009;21(4):388-395. Published online December 31, 2009
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DOI: https://doi.org/10.35371/kjoem.2009.21.4.388
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Abstract
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- OBJECTIVES
Nurses' turnover has a negative influence on the nursing staff, as well as on the hospital organization as a whole. In an effort to reduce the turnover of nurses, the conditions causing turnover intentions can be identified and managed. The research is conducted to identify the association among verbal abuse, social support, and turnover intentions for special unit nurses. METHODS A survey was conducted in 105 registered nurses who worked in the following areas at Kyonggi province hospital: operating room, intensive care unit, and anesthesia department. The questionnaires included questions in the following areas: verbal abuse by doctors, supervisors, and colleagues social supports by supervisors and colleagues and turnover intention. The survey was distributed and analyzed based on nurses' responses. RESULTS Operating room nurses had the highest turn over intentions. The verbal abuse by doctors and supervisors were highest in the operating room. Verbal abuse by supervisors had a significantly positive association with turnover intentions. Verbal abuse by doctors and by colleagues was not associated with the intention to leave. Finally, the social support by supervisors had a significant negative association with turnover intentions. Social supports by colleagues did not affect turnover intentions. CONCLUSIONS For nurses working at special units, verbal abuse and social support by supervisors had a significant association with turnover intentions. It is important for supervisors to make an effort to reduce nurses' turnover intentions by reducing verbal abuse and by increasing social support.
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Citations
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- The moderating effect of resilience in the relationship between traumatic event experience and turnover intention of nurses in intensive care units
Da Woon Jeong, Soukyoung Kim The Journal of Korean Academic Society of Nursing Education.2021; 27(4): 447. CrossRef - The Moderating Effect of Supervisor's Support in Relation to Violence Experience between Co-workers and Organizational Commitment of Nurses Working in Special Departments of a Hospital
Kyung Min Kim, Eun Nam Lee, Moon Ja Kim Journal of Korean Academy of Nursing Administration.2020; 26(4): 400. CrossRef - Mixed Method Research Investigating Turnover Intension with ICU Nurses
Jung-Hoon Lee, Yeoungsuk Song Journal of Korean Academy of Fundamentals of Nursing.2020; 27(2): 153. CrossRef - Influences of Workplace Violence Experience on Job Satisfaction and Turnover Intention of New Nurses
Jung Won Im, Ji Young Lim Journal of Korean Academy of Nursing Administration.2020; 26(2): 130. CrossRef - The impact of coping strategies on occupational stress and turnover intentions among hotel employees
Songshan (Sam) Huang, Robert van der Veen, Zhenchun Song Journal of Hospitality Marketing & Management.2018; 27(8): 926. CrossRef - Relationship between Career Plateau, Career Planning, Social Support, and Turnover Intention in Nurses
Jeonga Ko, Heeyoung Kim Journal of Korean Academy of Nursing Administration.2018; 24(1): 97. CrossRef - Influence of Verbal Abuse on Job Stress for Special Unit Nurses and General Ward Nurses in General Hospitals
Yang-Ok Kim, Yeo-Jin Yi Journal of Korean Academy of Nursing Administration.2017; 23(3): 323. CrossRef - Experience of Incivility to Nursing Students during Clinical Practice
Kwang-Ok Park, Jong Kyung Kim Journal of Korean Academy of Nursing Administration.2017; 23(5): 524. CrossRef - A Convergence Study on the Relationship among Job Rotation, Verbal Abuse and Organizational Commitment of Perioperative Nurses
Ke-Sook Yoon Journal of the Korea Convergence Society.2016; 7(3): 131. CrossRef - Influences of Customer Orientation, Emotional Labor, Unit Manager-nurse Exchange and Relational Bonds on Nurses' Turnover Intension
Young-Soon Kim, Kyung-Yeon Park Journal of Korean Academy of Nursing Administration.2016; 22(4): 396. CrossRef - Experience of Workplace Violence among Intensive Care Unit Nurses
Yoon Young Hwang, Youngrye Park, Sunghee Park Korean Journal of Adult Nursing.2015; 27(5): 548. CrossRef - Nurses' Perceived Organizational Culture, Verbal Abuse and Job Stress
Yoon-Shin Lee, Sung-Hee Park The Journal of the Korea Contents Association.2015; 15(10): 292. CrossRef - Role of Self-leadership and Social Support in the Relationship between Job Embeddedness and Job Performance among General Hospital Nurses
Hyun Sook Lee, Young-Hee Yom Journal of Korean Academy of Nursing Administration.2015; 21(4): 375. CrossRef - Structural Relationships among Job Embeddedness, Emotional Intelligence, Social Support and Turnover Intention of Nurses
So-Jung Lee, Hye-Jong Woo Journal of Korean Academy of Nursing Administration.2015; 21(1): 32. CrossRef - Relationships among Work Environment, Job Satisfaction and Turnover Intention of Nurses in an Emergency Department
Hee-Young Jung, Mi Hae Sung Journal of East-West Nursing Research.2014; 20(1): 29. CrossRef - Nurses' Self-image Perceived by Clinical Nurses: An Application of Q-Methodology
Eun-Ho Ha, Kyoung Soon Hyun Korean Journal of Adult Nursing.2014; 26(1): 117. CrossRef - The Help of Experienced Dental Hygienists Turnover Verbal Abuse and Emotional Reaction, and the Resulting Relationship
Jung-Hwa Lee, Jung-Mi Choi, Yeong-Ae Lee Journal of dental hygiene science.2014; 14(4): 563. CrossRef - Qualitative Study on Clinical Nurses' Intention to Stay in Hospital
Kwang-Ok Park, Jong Kyung Kim, Se Young Kim Korean Journal of Adult Nursing.2014; 26(6): 681. CrossRef - The Impact of Social Support and Self-esteem on Nurses' Empowerment
Myung-Ja Kim, Hyun-Young Kim Journal of Korean Academy of Nursing Administration.2014; 20(5): 558. CrossRef - Coping Styles toward Hospital Violence in Clinical Nurses: An Application of Q Methodology
Eunho Ha, Jinyoung Cho Korean Journal of Adult Nursing.2013; 25(3): 263. CrossRef - Relations of Burnout, Interpersonal Relations, Professional Self-concept and Depression in Clinical Nurses
Eun Yi Yeom, Hae Ok Jeon Journal of the Korea Academia-Industrial cooperation Society.2013; 14(6): 2869. CrossRef - Relationship Between Job Stress and Turnover Intention Among Nurses in University Hospitals
Hyun-Ran Shin, Young-Chae Cho Journal of the Korea Academia-Industrial cooperation Society.2013; 14(8): 3958. CrossRef - Effect of Workplace Bullying and Job Stress on Turnover Intention in Hospital Nurses
Younju Lee, Mihyoung Lee, Kunsook Bernstein Journal of Korean Academy of Psychiatric and Mental Health Nursing.2013; 22(2): 77. CrossRef - A Path Analysis of Variables Influencing Turnover Intention Among Healthcare Providers
Jung-Hee Song, Ji-Yeon An Journal of muscle and joint health.2012; 19(2): 142. CrossRef - Relationship between Nurse Managers' Facilitative Communication and Nurses' Self-esteem
Hee Shim Jeong, So Eun Choi, Sang Dol Kim Korean Journal of Occupational Health Nursing.2012; 21(3): 175. CrossRef - Experience of Verbal Abuse, Emotional Response, and Ways to Deal with Verbal Abuse against Nurses in Hospital
Yoon-Hee Cho, Yu-Ri Hong, A-Mi Lee, Mi-Kyoung Kim, Hye-Jin Lee, Ae-Kyung Han, Eun-Jung Kim Korean Journal of Occupational Health Nursing.2011; 20(3): 270. CrossRef
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Influence of Self-Esteem and Social Support on the Depression Stati of Some Clinical Nurses
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Hye Suk Kim, Hyeon Woo Yim, Ji Yeon Lee, Hyun Ju Cho, Sun Jin Jo, Won Chul Lee
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Korean Journal of Occupational and Environmental Medicine 2007;19(2):125-134. Published online June 30, 2007
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DOI: https://doi.org/10.35371/kjoem.2007.19.2.125
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Abstract
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- OBJECTIVES
The purpose of this study was to examine the influence of self-esteem and social support on the depression stati of some clinical nurses, and propose basic data for a depression care program. METHODS Between March 31 and April 5 at 2006, a self-reporting questionnaire survey was administered to 200 nurses at a general hospital located in Gyeonggi-do. The Beck's Depression Inventory (BDI) was used to assess the subjects'depression stati. RESULTS The average BDI score of the clinical nurses was 8.9+/-7.5, with 59% belonging to the normal category, 28% having mild depressive symptoms, and 13% with a moderate degree of depressive symptoms. The degree of depression was significantly increased in the clinical nurses with a lower self-esteem and less social support. The degree of depression was significantly increased in the clinical nurses with a lower self-esteem and less social support. According to a multivariate regression analysis, a significant association was found between self-esteem and social support in relation to the depression of clinical nurses. The effect of social support was found to not be significant in cases where the self-esteem was high: however, depression was significantly influenced by social support in cases where the self-esteem was low. CONCLUSION Self-esteem and social support were observed to influence the depression stati of clinical nurses. Therefore, it is suggested that an increase in depression management programs is required to create systematic management to maintain an atmosphere of high self-esteem and close relationships to manage the depression of clinical nurses.
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Citations
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- Factors Related to Post-traumatic Stress Disorder Symptoms Among Intensive Care Unit Nurses
SuHee Kim, YeoJin Im Asian Nursing Research.2024; 18(2): 159. CrossRef - The Relationship between Job Stress and Depression in Opticians in Seoul, Korea
Semi Kim, Jihye Ahn, Moonsung Choi Journal of Korean Ophthalmic Optics Society.2019; 24(3): 223. CrossRef - What causes the experience of discrimination in non-regular workers?
Seong-Hoon Kang, Jin-Ho Song, Tae Hwan Koh, Do Myung Paek, Jong-Tae Park, HoSun Chun Annals of Occupational and Environmental Medicine.2017;[Epub] CrossRef - The Influence of Terminal Care Performance, Death Anxiety and Self-Esteem on Terminal Care Stress of Geriatric Hospital Nurses
Won Soon Kim, Hun Ha Cho, Suhye Kwon The Korean Journal of Hospice and Palliative Care.2016; 19(2): 154. CrossRef - Effects of Job Stress and Supervisory Support on Depression of Care Givers in Elderly Care Facilities
Ju Hee Hwang, Sungyeau Choi, Hyunju Park Korean Journal of Occupational Health Nursing.2015; 24(4): 352. CrossRef - The Relationships between Emotional Labour and Depressive Symptoms Among Nurses in University Hospitals
Kyung-Ok Kim, Young-Chae Cho Journal of the Korea Academia-Industrial cooperation Society.2013; 14(8): 3794. CrossRef - Relations of Burnout, Interpersonal Relations, Professional Self-concept and Depression in Clinical Nurses
Eun Yi Yeom, Hae Ok Jeon Journal of the Korea Academia-Industrial cooperation Society.2013; 14(6): 2869. CrossRef - Influence of Ego-resilience and Social Support on the Depression of Hospital Nurses
An-Saeng Lee, Chi-Keun Yoon, Jeong-Mi Lee Korean Journal of Occupational Health Nursing.2012; 21(1): 46. CrossRef - Job Satisfaction of Psychiatric and Community Mental Health Nurses in Community Mental Health Centers
Kwangza You, Kyunghee Lee Korean Journal of Occupational Health Nursing.2012; 21(2): 108. CrossRef - Job Satisfaction, Self-Esteem, and Nursing Task Performance among Registered Nurses and Nurse Assistants in Long-Term Care Hospitals
Mi Ra Sim, Kye Ha Kim Journal of Korean Academy of Nursing Administration.2010; 16(4): 446. CrossRef - Relationship between Job Stress Contents, Psychosocial Factors and Mental Health Status among University Hospital Nurses in Korea
Hyun-Suk Yoon, Young-Chae Cho Journal of Preventive Medicine and Public Health.2007; 40(5): 351. CrossRef
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