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Association between Emotional Labor and Symptoms of Depression among Bankers
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Sanghyo Chu, Hyunchul Ryou, Kyujeong Bae, Jaechul Song, Soojin Lee, Inah Kim
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Korean Journal of Occupational and Environmental Medicine 2010;22(4):316-323. Published online December 31, 2010
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DOI: https://doi.org/10.35371/kjoem.2010.22.4.316
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 Abstract
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- OBJECTIVES
We focused on the relationship between symptoms of depression and emotional labor to investigate the mental health status of workers.
METHODS
In this cross-sectional study, a total of 2,346 workers among bankers were our study subjects. A self-administered questionnaire was used to assess the socio-demographics, job characteristics, emotional labor and, the Center for Epidemiologic Studies-Depression scale (CES-D). We used multiple logistic regression analysis to estimate the relationship between emotional labor and the symptoms of depression.
RESULTS
The prevalence of symptoms of depression among the survey subjects was 20.6%. After adjusting for confounding factors, emotional effort (OR: 1.7, 95% CI=1.28~2.31) and, emotional disharmony (OR: 4.5, 95% CI=3.13~6.44) in men and emotional effort (OR: 1.9, 95% CI=1.33~2.75), emotional disharmony (OR: 6.1, 95% CI=4.12~9.09) in women showed a statistically significant association with symptoms of depression.
CONCLUSIONS
These results suggest that emotional disharmony and emotional effort are related to symptoms of depression. Managing emotional disharmony is important in managing symptoms of depression.
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Citations
Citations to this article as recorded by  - Emotional Labor and Mental Health
Jae-Hon Lee
Journal of Korean Neuropsychiatric Association.2020; 59(2): 98. CrossRef - Emotional labor and job types of male firefighters in Daegu Metropolitan City
Sung Kyu Park, Han Cheol Heo, Joon Sakong, Man Joong Jeon
Annals of Occupational and Environmental Medicine.2019;[Epub] CrossRef - Relationship between concealment of emotions at work and musculoskeletal symptoms: results from the third Korean working conditions survey
Kyungyong JUNG, Dae Hwan KIM, Ji Young RYU
Industrial Health.2018; 56(5): 367. CrossRef - Emotional labor, workplace violence, and depressive symptoms in female Bank employees: a questionnaire survey using the K-ELS and K-WVS
Guang Hwi Kim, Hee Sung Lee, Sung Won Jung, Jae Gwang Lee, June Hee Lee, Kyung Jae Lee, Joo Ja Kim
Annals of Occupational and Environmental Medicine.2018;[Epub] CrossRef - Emotional Labor Factors Affecting Depressive Mood in Occupational Therapists
Seo-Yeon Oh, Jung-Wan Koo
Journal of Korean Society of Occupational Therapy.2018; 26(4): 1. CrossRef - The relationship between emotional labor status and workplace violence among toll collectors
Yosub Joo, Jeongbae Rhie
Annals of Occupational and Environmental Medicine.2017;[Epub] CrossRef - Association of Emotional Labor and Occupational Stressors with Depressive Symptoms among Women Sales Workers at a Clothing Shopping Mall in the Republic of Korea: A Cross-Sectional Study
Yuh-Jin Chung, Woo-Chul Jung, Hyunjoo Kim, Seong-Sik Cho
International Journal of Environmental Research and Public Health.2017; 14(12): 1440. CrossRef - The Effect of Emotional Labor, Emotional Exhaustion, and Depression on Job-Related Attitudes Fashion Store Salespersons
Ok-Hee Lee
Fashion business.2016; 20(1): 69. CrossRef - Effects of Violence Experience, Emotional Labor, and Job Stress on Clinical Nurses' Depression
Jin Hee Noh, Yeon Kyung Na
Korean Journal of Occupational Health Nursing.2015; 24(3): 153. CrossRef - The association between shift work and depression in hotel workers
Hyun Jey Moon, Sang Hyun Lee, Hee Sung Lee, Kyung-Jae Lee, Joo Ja Kim
Annals of Occupational and Environmental Medicine.2015;[Epub] CrossRef - The Relationship between Emotional Working Hour and Muscle Pain
Bokim Lee
Korean Journal of Occupational Health Nursing.2014; 23(4): 269. CrossRef - Emotional labor and dysmenorrhea in women working in sales and call centers
In-Jung Cho, Hyunjoo Kim, Sinye Lim, Sung-Soo Oh, Sungjin Park, Hee-Tae Kang
Annals of Occupational and Environmental Medicine.2014;[Epub] CrossRef - Fatigue and related factors among hotel workers: the effects of emotional labor and non-standard working hours
Ju Jong Lee, Hyun Jey Moon, Kyung-Jae Lee, Joo Ja Kim
Annals of Occupational and Environmental Medicine.2014;[Epub] CrossRef - Impact of emotional labor and stress coping behaviors on job strain in cosmetology industry workers
Hee Sook Cho, Lily Kang
Journal of the Korea Academia-Industrial cooperation Society.2014; 15(3): 1311. CrossRef - The Associated Domains of Job Stress for the Depression among Local Public Officials
Hyun-Hee Park, So-Yeon Ryu, Bo-Eun Kim, In-Ae Chun, Myung-Guon Kim
The Journal of the Korea institute of electronic communication sciences.2013; 8(9): 1373. CrossRef - The Relationships between Emotional Labour and Depressive Symptoms Among Nurses in University Hospitals
Kyung-Ok Kim, Young-Chae Cho
Journal of the Korea Academia-Industrial cooperation Society.2013; 14(8): 3794. CrossRef - Emotional Labor, Social Support, and Depressive Symptoms of Clinical Nurses in a Province, Korea
Ha-Ja Kim, Jeong-Hee Kim
Korean Journal of Occupational Health Nursing.2011; 20(3): 308. CrossRef - Relationship of Professional Identity, Emotional Labor and Depression in Beauty Business Workers
Li-Ly Kang, Hee-Sook Cho
Journal of the Korea Academia-Industrial cooperation Society.2011; 12(7): 3030. CrossRef
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The Comparison of Job Stress Factors, Psychosocial Stress and Their Association between Research and Manufacturing Workers in an Automobile Research and Developing Company
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Hyunchul Ryou, Jeong Ok Kong, Hun Goo Lee, Soo Jin Lee, Sanghyo Chu, Yoonhee Jung, Jaechul Song
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Korean Journal of Occupational and Environmental Medicine 2009;21(4):337-345. Published online December 31, 2009
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DOI: https://doi.org/10.35371/kjoem.2009.21.4.337
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Abstract
PDF
- OBJECTIVES
This study was conducted to investigate the job stress factors, psychosocial stress and their associations in workers engaged in the research and development of vehicles, and according to job role.
METHODS
We recruited 4,066 subjects from workers at a research and development center of an automobile company. A total of 2,764 workers answered the questionnaire about socio-demographic factors, health behaviors, work-related factors, subjective labor intensity, KOSS, and SF-PWI. The final analysis included 2,282 male manufacturing and research workers. Univariate analyses and multiple logistic analyses were conducted on the complete questionnaire data to compare the job stress factors, psychosocial stress and their associations between research and manufacturing workers.
RESULTS
The adjusted Odds ratios comparing the high risk group to the low risk group regarding PWI group were 2.23(95%CI=1.63-3.04) in "Lack of rewards", 1.64(95%CI=1.20-2.24) in "Interpersonal conflict", 1.59(95%CI=1.15- 2.20) in "Organizational injustice", 1.58(95%CI=1.17-2.14) in "Occupational climate" and 1.43(95%CI=1.05-1.94) in "Job insecurity" among research workers, and 2.46(95%CI=1.59 -3.80) in "Lack of rewards" and 1.94(95%CI=1.17-3.22) in "Organizational injustice" among manufacturing workers.
CONCLUSIONS
There are differences in job stress factors between research and manufacturing workers. Further studies and discussions based on quantitative methodology for seeking more fundamental causes of these differences are required to establish job stress intervention plans and policies.
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Citations
Citations to this article as recorded by - Dietary Life, Vitamin D Status and Blood Clinical Indices of University Laboratory Workers
Jung Hyun Hwang, Hong Mie Lee, Jung Hee Kim
Korean Journal of Community Nutrition.2019; 24(3): 245. CrossRef - Factors related with quality on sleep of daytime workers
Bu-il Kim, Seong-yong Yoon, Jin-seok Kim, Kuck-Hyeun Woo, Seong-yong Cho, Ho Lee, Jong-min An
Annals of Occupational and Environmental Medicine.2018;[Epub] CrossRef - Health Disparities among Korean Workers by Enterprise Size: Using Korean Labor and Income Panel Study (17th)
Bohyun Park, Sook Ja Choi, Sukyong Seo
Korean Journal of Occupational Health Nursing.2016; 25(4): 277. CrossRef - Correlation between Fatigue and Quality of Life Caused by Stress of Researchers' Work
Hye Joo Park, Yun Young Kim, Ki Hyun Park, Si Woo Lee, Jong-Hyang Yoo
Korean Journal of Occupational Health Nursing.2014; 23(3): 171. CrossRef - Influence of Knowledge and Subjective Health Status on Health Promoting Behavior About Osteoporosis in Industrial Workers
Soon Yi Seo, Jung Soon Lee
Journal of muscle and joint health.2012; 19(3): 340. CrossRef
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