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Job Stress and Organizational Effectiveness of Dental Technicians
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Nam Gyu Park, Young Joon Seo, Nam Soo Park, Ki Nam Jin
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Korean Journal of Occupational and Environmental Medicine 2003;15(1):84-94. Published online March 31, 2003
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DOI: https://doi.org/10.35371/kjoem.2003.15.1.84
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 Abstract
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- OBJECTIVES
To investigate the relationship between job stress and the variables associated with the organizational effectiveness of dental technicians.
METHODS
The job stresses were divided into the following six components; somatization, obsessive-compulsive, interpersonal sensitivity, depression, anxiety, and hostility. The organi-zational effectiveness variables in this study included job satisfaction, occupational commitment, organizational commitment and intent to leave. The sample used in this study consisted of 248 dental technicians working in hospitals and dental laboratories. The data were collected with self-administered questionnaires between March 16 and April 29 in 2002, and the results analyzed with ANOVA and multiple regression analysis.
RESULTS
Firstly, job stress of dental technicians was found to be significantly different in relation to the number of workers at the workplace and the working hours. The level of job stress was the highest when the number of workers were more than 10, or when the daily working hours were over 12. Secondly, of the six variables of job stress, five variables of somatization, interpersonal sensitivity, depression, anxiety, and hostility were found to have significant negative correlations with job satisfaction. Thirdly, all six job stress variables were found to have significant negative correlations with the occupational and organizational commitments of the dental technicians. Finally, depression was the only job stress variable found to have a significant effect on the dental technicians' intent to leave.
CONCLUSIONS
The results of this study indicate that personal and organizational efforts are very important to improve the organizational effectiveness in reducing work related stress. Organizational support, especially for managing the depression of dental technicians is recommended.
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Citations
Citations to this article as recorded by  - Effect of dental technicians’ perception of professionalism on self-development and professionalism improvement activities
Hye-Eun Lee
Journal of Korean Acedemy of Dental Technology.2021; 43(3): 117. CrossRef - Retirement and old age preparation of dental technicians -Targeting the metropolitan area dental technicians-
Su-Min Cho, Hae-Chan Lee, Jong-Kwon Jung, Dong-Hyeon Yu, Jong-Sun Lee, Jung-Soo Lee, Eun-Jeong Bae, Ji-Hwan Kim
Journal of Korean Acedemy of Dental Technology.2016; 38(4): 315. CrossRef - A Study on the Job Stress of Opticians
Hae-Young Hwang, Hyun-Mok Kim, In-Soo Kim, Jeong-Sik Son
Journal of Korean Ophthalmic Optics Society.2013; 18(1): 1. CrossRef - Relationship Between Job Stress and Turnover Intention Among Nurses in University Hospitals
Hyun-Ran Shin, Young-Chae Cho
Journal of the Korea Academia-Industrial cooperation Society.2013; 14(8): 3958. CrossRef - Assessment of Job Stressors for Dental Technicians in Ulsan City
Young-Ho Hong, Hae-Kyoung Kim, Hae-Young Hwang, Sang-Jun Choi
Journal of Korean Acedemy of Dental Technology.2012; 34(4): 403. CrossRef
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Factors Associated with Stress Symptoms In Korean Dental Laboratory Technicians
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Ji Hwan Kim, Won Chul Lee, Kang Sook Lee, Chul Lee, Ki Nam Jin
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Korean Journal of Occupational and Environmental Medicine 2000;12(4):501-514. Published online December 31, 2000
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DOI: https://doi.org/10.35371/kjoem.2000.12.4.501
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Abstract
PDF
- OBJECTIVES
To investigate the factors associated with symptoms from job stress among Korean dental laboratory technicians.
METHODS
We collected the data of 786 technicians for life-style, job stressor, social support, self-esteem, personality, and various dimension of stress symptoms included roomatization, obsessive-compulsive, interpersonal sensitivity, depression, anxiety, and hostility by self-administerd questionnaire. Global severity index of dental technician (GSID) was calculated by total sum of sub-dimension.
RESULTS
We used 80 percentile as a cut-off point, and got the 81.5 % of sensitivity, 86.1 % of specificity by receiver operating characteristic curve. The odds ratios of various factors in high group of GSID compared with low group were 1,49(95 % Cl 1.00-2.00) for smoker, 1,53 (1.06-2.21) for unhealthy group, 6,69 (4.74-9.44) for work overload, 8.34(5.82-11.97) for work demand, 9.89 (6.76-74.94) for work process, 8.27 (5.80-11,79) for work environment, 5.82 (4.04-8.39) for interpersonal relationship, 8.34 (5.82-11.97) for occupational conflict, 5.70 (4.04-8.04) for labor remuneration, 7.58 (5.37-10.71) for role conflict, but 0.39 (0.27-0.57) for social support, 0.41 (0.29-0.60) for self-esteem. By multiple logistic regression, factors were significantly associated with GSID were age, working area, role overload, work demand, work procedure, physical environment, occupational conflict, role conflict, social support, personality traits.
CONCLUSIONS
Factors associated with symptoms from stress were role overload, work demand, work procedure, occupational conflict, interpersonal relationship, labor remuneration and role conflict in Korean dental laboratory technicians. It is suggested that health promotion program to reduce job stress and to enforce social support and self-esteem should be developed.
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Citations
Citations to this article as recorded by - Retirement and old age preparation of dental technicians -Targeting the metropolitan area dental technicians-
Su-Min Cho, Hae-Chan Lee, Jong-Kwon Jung, Dong-Hyeon Yu, Jong-Sun Lee, Jung-Soo Lee, Eun-Jeong Bae, Ji-Hwan Kim
Journal of Korean Acedemy of Dental Technology.2016; 38(4): 315. CrossRef - Assessment of Job Stressors for Dental Technicians in Ulsan City
Young-Ho Hong, Hae-Kyoung Kim, Hae-Young Hwang, Sang-Jun Choi
Journal of Korean Acedemy of Dental Technology.2012; 34(4): 403. CrossRef
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